Privacy Policy

ProVia owns and manages this website (“provia.com”). Your privacy is very important to us. We have created this privacy statement in order to demonstrate our firm commitment to respect the privacy of our customers, consumers, and users of this Site. The following information discloses how we collect and use information on the Site and the choices you can make about the way information is collected and used. If you do not find a specific concern addressed here, please feel free to contact us by e-mail at webmaster@provia.com or by phone at 800-669-4711.

WHAT INFORMATION IS GATHERED ABOUT ME?

Navigation

Knowing how customers and consumers use our site and tracking their movement through the site helps us improve site design and usefulness. As a result, ProVia uses IP addresses to analyze trends, administer the site, track user’s movement and gather broad demographic information for aggregate use.

Portions of this site request the user to provide personally identifiable information so that ProVia may provide information about products or services. In general, ProVia uses the information for the stated purpose. In addition, ProVia uses this information to determine customer interest in products and to contact users in the future for promotional offers regarding products that we believe may be of interest.

Sharing

We do not share or sell any personal information provided on this website to non-affiliated third parties, however, we may share information to authorized dealers and distributors of ProVia products. Users of the site have the opportunity to opt-out of receiving communications from ProVia by sending an opt-out message to contact webmaster@provia.com.

Updating Personal Information by Dealers and Distributors

Personal information can be updated at any time on our entryLINK™ User Management screen. This screen gives you the ability to change your password and set user preferences. Additionally, you can choose whether or not to receive optional e-mail from us.

Security

ProVia takes every precaution to protect the information you give us both online and off-line. Our entryLINK™ website is encrypted and protected with the best encryption software in the industry, SSL (secure socket layer).

HOW DOES THE WEBSITE RECOGNIZE ME WHEN I VISIT?

Cookies are on-line text files that contain absolutely no personal information about you. When you access our website, a cookie file is sent to your browser from our site. This file allows computers to “recognize” each other. When you return to our website, a number in the text associates your computer with the information we are storing for you at ProVia. This technology allows us to save you time and makes our site more helpful.

WHAT HAPPENS WHEN I E-MAIL ProVia?

Messages sent to any of ProVia’s company e-mail boxes are read within 24 hours during normal business days. Our goal is to respond back to you in 24 hours, as well. If you have registered with entryLINK™, we do keep your e-mail address on file for future promotions. If you do not want to receive information about new products, new site features or special offers, you can be taken off our e-mail list by updating your User Information on the entryLINK™ User Management screen.

TERMS & CONDITIONS OF USE:

All access to and use of this website is governed by these terms. Entering into this website indicates that you have reviewed and agree to be bound by these terms.

Information Accuracy

All information provided on this website is subject to change without notice. While efforts have been made to make this website helpful and accurate, due to the open nature of this website, and the potential for errors in the storage and transmission of digital information, ProVia does not warrant the accuracy of information obtained from this website.

Access and Use of Information

Access to this website is limited to viewing the linked web pages solely for legitimate business purposes to access the information provided by ProVia at this website. Any access or attempt to access other areas of the ProVia computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this website other than in connection with a legitimate business purpose.

Copyright

ProVia hereby authorizes you to make a single copy of the content herein for your use in learning about, evaluating, or acquiring ProVia’s services or products. You agree that any copy made must include ProVia’s copyright notice. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained in this site.

Your Username / Client ID and Passwords

If you use this site, you are responsible for maintaining the confidentiality of your Client ID / User Name and Passwords and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your Client ID / User Name or Passwords. ProVia reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Terms of Sale

The Terms of Sale are established by ProVia. Placement of an order shall be deemed acceptance of these Terms of Sale.

CONTACT INFORMATION

If you have any questions about this Privacy Statement, the practices of this Site, or your dealings with this Site, you may contact us by:

Sending an e-mail request to privacy@provia.com
Sending a letter via the U.S. Mail to:

Website Administrator
ProVia
2150 State Route 39
Sugarcreek, OH 44681

Updated March 21, 2022